ICS: International Commercial Supply - Distributor of restaurant equipment replacement parts

FAQS

About Us Locations Meet our Managers Company Calendar Hours of Operation Website Security Copyright/Trademark Information	Shipping What are my shipping options? Tell me about ICS’s shipping upgrade Which warehouse will my order be shipped from? When will my order ship? How do I track my order? What do I do if my order is damaged or short shipped by UPS?

Customer Satisfaction Same Day Shipping Easy Return Policy 24/7 Customer Account Access	Pricing and Billing What are my payment options? Is sales tax charged on my orders? When will my credit card be charged?

Ordering from ICS How do I become a customer? How do I place an order? Can I cancel an order? What about special order parts? How do I order custom made parts? Can I request a quote? Is there a minimum order? Do you offer quantity pricing? How is a backorder handled?	Returns How do I return a part? Do I need an RMA? Can special order parts be returned? How quickly will I receive my credit? What is the warranty policy? My Account How do I obtain a password? How do I set up an open account? How do I edit my account information? Can I print copies of invoices from this site?


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U.S.A. Orders, Call: 800-243-1290 or Fax: 800-253-8499	International Orders, Call: 860-738-7112 or Fax: 860-738-7140	© 2006 International Commercial Supply All Rights Reserved.