LOG IN
HOME VIEW CATALOG FAQs CONTACT US
Equipment Type
Model
Chemicals
Electrical
Gas
Gauges
Hardware
Lubricants
Plumbing
Refrigeration
Service Supplies
Thermometers
Tools
Other
Price List
Forms

FAQS

Easy Return Policy

How often have you been frustrated by a company who won't accept a return on something you bought from them without jumping through hoops? Well AllPoints knows your time is valuable and we make the return process quick and painless.

We never require an RMA number, but you do need to provide a copy of the original paperwork with your return, along with the reason for the return. Special order parts may not be returnable. Depending upon the date of original purchase, some returns may be subject to a restocking fee.

AllPoints reserves the right to deny credit on any part that is not returned in re-sellable condition.

If you have any questions about your return, call our customer service department at 800-243-1290 and they will provide prompt information regarding how to proceed with your return.


About Us
  • Locations
  • Meet our Managers
  • Company Calendar
  • Hours of Operation
  • Website Security
  • Copyright/Trademark Information
  • Shipping
  • What are my shipping options?
  • Tell me about AllPoint’s shipping upgrade
  • Which warehouse will my order be shipped from?
  • When will my order ship?
  • How do I track my order?
  • What do I do if my order is damaged or short shipped by UPS?
  •    
    Customer Satisfaction
  • Same Day Shipping
  • Easy Return Policy
  • 24/7 Customer Account Access
  • Pricing and Billing
  • What are my payment options?
  • Is sales tax charged on my orders?
  • When will my credit card be charged?
  •    
    Ordering from ICS
  • How do I become a customer?
  • How do I place an order?
  • Can I cancel an order?
  • What about special order parts?
  • How do I order custom made parts?
  • Can I request a quote?
  • Is there a minimum order?
  • Do you offer quantity pricing?
  • How is a backorder handled?
  • Returns
  • How do I return a part?
  • Do I need an RMA?
  • Can special order parts be returned?
  • How quickly will I receive my credit?
  • What is the warranty policy?
  • My Account
  • How do I obtain a password?
  • How do I set up an open account?
  • How do I edit my account information?
  • Can I print copies of invoices from this site?
  •  

       Home   |   About Us   |   Shop Catalog   |   Order Online   |   My Account   |   FAQs  |  Contact Us   |   Sitemap
     
    U.S.A. Orders:
    Call: 800-243-1290 or 800-332-2500
    Fax: 800-253-8499 or 800-227-1511


    International Orders:
    Call: 860-738-7112 or 847-966-9700
    Fax: 860-738-7140 or 847-966-9701
    © 2008 Consolidated Commercial Controls, Inc.
    All Rights Reserved.