LOG IN
HOME VIEW CATALOG FAQs CONTACT US
Equipment Type
Model
Chemicals
Electrical
Gas
Gauges
Hardware
Lubricants
Plumbing
Refrigeration
Service Supplies
Thermometers
Tools
Other
Price List
Forms

FAQS

Can I request a quote ?

We would be happy to provide a quote at any time. You can either call a customer service rep or email your request by clicking on the email address below.

quotes@icscparts.com or custserv@ccc-parts.com

 


About Us
  • Locations
  • Meet our Managers
  • Company Calendar
  • Hours of Operation
  • Website Security
  • Copyright/Trademark Information
  • Shipping
  • What are my shipping options?
  • Tell me about AllPoint’s shipping upgrade
  • Which warehouse will my order be shipped from?
  • When will my order ship?
  • How do I track my order?
  • What do I do if my order is damaged or short shipped by UPS?
  •    
    Customer Satisfaction
  • Same Day Shipping
  • Easy Return Policy
  • 24/7 Customer Account Access
  • Pricing and Billing
  • What are my payment options?
  • Is sales tax charged on my orders?
  • When will my credit card be charged?
  •    
    Ordering from ICS
  • How do I become a customer?
  • How do I place an order?
  • Can I cancel an order?
  • What about special order parts?
  • How do I order custom made parts?
  • Can I request a quote?
  • Is there a minimum order?
  • Do you offer quantity pricing?
  • How is a backorder handled?
  • Returns
  • How do I return a part?
  • Do I need an RMA?
  • Can special order parts be returned?
  • How quickly will I receive my credit?
  • What is the warranty policy?
  • My Account
  • How do I obtain a password?
  • How do I set up an open account?
  • How do I edit my account information?
  • Can I print copies of invoices from this site?
  •  

       Home   |   About Us   |   Shop Catalog   |   Order Online   |   My Account   |   FAQs  |  Contact Us   |   Sitemap
     
    U.S.A. Orders:
    Call: 800-243-1290 or 800-332-2500
    Fax: 800-253-8499 or 800-227-1511


    International Orders:
    Call: 860-738-7112 or 847-966-9700
    Fax: 860-738-7140 or 847-966-9701
    © 2008 Consolidated Commercial Controls, Inc.
    All Rights Reserved.