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24/7 Customer Account Access

We are proud to present an exciting new Website that is filled with state of the art, user-friendly features. We spent many hours preparing a site that would offer the very best service to our customers. Spend a few minutes checking out our site and we are certain you will agree it is by far the best one in the industry!

You no longer have to wonder what your account balance is, where your credits are, or call our office for an invoice copy. All of these services and many more are available to our customers 7 days a week, 24 hours a day. You can check the status of your current orders, track shipments and verify shipped quantities all with a click of your mouse.

Can’t remember the number of the thermostat you ordered last week? Need to know how many thermocouples you ordered last month? You can now search your account history, in detail, in a matter of seconds.

These features will allow our customers the ability to monitor their own business quickly, accurately and conveniently and as always, at AllPoints, our goal is to keep our customers happy and this new website does the job!


About Us
  • Locations
  • Meet our Managers
  • Company Calendar
  • Hours of Operation
  • Website Security
  • Copyright/Trademark Information
  • Shipping
  • What are my shipping options?
  • Tell me about AllPoint’s shipping upgrade
  • Which warehouse will my order be shipped from?
  • When will my order ship?
  • How do I track my order?
  • What do I do if my order is damaged or short shipped by UPS?
  •    
    Customer Satisfaction
  • Same Day Shipping
  • Easy Return Policy
  • 24/7 Customer Account Access
  • Pricing and Billing
  • What are my payment options?
  • Is sales tax charged on my orders?
  • When will my credit card be charged?
  •    
    Ordering from ICS
  • How do I become a customer?
  • How do I place an order?
  • Can I cancel an order?
  • What about special order parts?
  • How do I order custom made parts?
  • Can I request a quote?
  • Is there a minimum order?
  • Do you offer quantity pricing?
  • How is a backorder handled?
  • Returns
  • How do I return a part?
  • Do I need an RMA?
  • Can special order parts be returned?
  • How quickly will I receive my credit?
  • What is the warranty policy?
  • My Account
  • How do I obtain a password?
  • How do I set up an open account?
  • How do I edit my account information?
  • Can I print copies of invoices from this site?
  •  

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    U.S.A. Orders:
    Call: 800-243-1290 or 800-332-2500
    Fax: 800-253-8499 or 800-227-1511


    International Orders:
    Call: 860-738-7112 or 847-966-9700
    Fax: 860-738-7140 or 847-966-9701
    © 2008 Consolidated Commercial Controls, Inc.
    All Rights Reserved.